World renowned running coach Hal Higdon in the palm of your hand.

OUR TERMS OF USE

Effective starting: July 25, 2019

Welcome to the websites of Run With Hal (RunWithHal.com) a brand of Peaksware, LLC. This Terms and Conditions of Use Agreement (this "Terms of Use") is a legal agreement between you, or in the event that you represent, or are using the Site on behalf of, a business or other entity, that business or entity (in either case, "you") and Peaksware, LLC and the Run With Hal brand (hereinafter "RunWithHal", "we", "us", or "our"). These Terms of Use govern your Account (as defined herein) and your use of web-based service available through the RunWithHal.com website and mobile applications, and APIs and other interfaces made available by Run With Hal (collectively, the "Site"). If you are a business or other entity, the individual entering into these Terms of Use on your behalf hereby represents that he/she is an employee or agent of such business or other entity and has authority to enter into these Terms of Use on the company's behalf.

NOTICE: PLEASE READ THE FOLLOWING TERMS OF USE BEFORE PROCEEDING. BY CLICKING "I ACCEPT" DURING ACCOUNT REGISTRATION OR BY USING THE SITE OR THE SERVICES PROVIDED THROUGH THE SITE, YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THESE TERMS OF USE. IF YOU ACCESS OR USE THE SITE, YOU ACKNOWLEDGE THAT YOU MEET THE QUALIFICATIONS INCLUDED IN THESE TERMS OF USE AND AGREE TO BE BOUND BY THIS AGREEMENT.

IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU CANNOT REGISTER FOR AN ACCOUNT OR USE THE SITE.

These Terms of Use are entered into as of the earlier of the date You first click "I Accept" or first access or use the Services or Platform (the "Effective Date").

1. Definitions. Terms used in this Agreement will have the definitions given in this Agreement or, if not defined in this Agreement, will have their plain English meaning as commonly interpreted in the United States.
2. Additional Terms. We or our affiliates may require you to follow additional rules, guidelines, or terms and conditions ("Additional Terms")in order to access and use various features of the Site, to participate in certain promotions available through the Site, or to receive other services offered from time to time ("Additional Services"). Before accessing or using the Additional Services, you will be required to agree any applicable Additional Terms. Any Additional Terms you agree to through the Site will become a part of these Terms of Use. If any Additional Terms differ from the terms of these Terms of Use, the Additional Terms will take precedent over the terms of these Terms of Use, but only with respect to the matters governed by the Additional Terms.
3. No Responsibility for Coaches and Sponsors. You acknowledge that you are solely responsible for your selection of any coach or other third party you choose to assist you with your training, exercise, or fitness (your "Coach") and for any advice, coaching, training, or other services you receive from that Coach ("Coaching Services"). You are also solely responsible for your selection of and relationship with your sponsor (your "Sponsor"), is any, and any payments or other benefits provided to you by your Sponsor ("Sponsor Benefits"). We are not responsible for any Coaching Services or Sponsor Benefits, whether or not the Coach or Sponsor uses the Site or Services to assist them in providing you with any Coaching Services or Sponsor Benefits. We have no control over, are not responsible for, and do not provide support or maintenance for, any Coach or Sponsor or and Coaching Services or Sponsor Benefits. Separate and apart from these Terms of Use, your access to and use of any Coaching Services or Sponsor Benefits may also be subject to any other agreement you have entered into (or enter into) with your Coach or Sponsor addition to this Agreement (a "Coaching Agreement" or "Sponsor Agreement," respectively). Notwithstanding any Coaching or Sponsor Agreement, these Terms of Use will continue to apply to your use of the Site and all Services. Any Coaching or Sponsor Agreement will apply separately to any Coaching Services or Sponsor Benefits you receive from your Coach or Sponsor and are separate and independent from the Services you may receive from us under these Terms of Use.
4. Services. Subject to your compliance with these Terms of Use, we will provide you with services through the Site for the Account type you select ("Services"), including storing, processing and analyzing exercise and fitness data, training plans, training logs, meal plans and any other content that you or a Coach (as defined below) uploads or enters into your Account (collectively, "Content") together with any Additional Services that may be offered to you from time to time. We reserve the right, at any time, to modify the Site or Services by making the modification available on the Site or by providing other notice to you. Any modification will be effective immediately upon posting on the Site or such other notice. You will be deemed to have agreed to such modification through your continued use of the Site or Services.
5. Membership Types. We designate various types of accounts (each, an "Account") that provide different functionality to different users of the Site. You may choose your Account type when you first submit a registration for the Services or the Site (your "Registration").
   1. A "Free Membership" allows you limited access to create and download race plans through the Account, but does not have many of the features and functions available to you if you register for one of the other Premium Account types below.
   2. An "Athlete Membership" allows you greater access to view and download your Content and to additional features and functions not available with a Free Membership.
   3. A "Coach Membership" allows you to create multiple athletes and/or attach Free or Athlete Members to your Coaching account. A Coach can access all of the premium features available on the site for any created or attached athletes.
6. Account Registration; Account Settings; Passwords.
   1. Age Restrictions. You may not create an Account unless you are 16 years of age or older. If You are a parent or guardian of a child under 16, then You may create an Account and allow Your child to access that Account and the Services under Your direct supervision. You will be solely responsible for all access to and use of the Services and that Account by Your child. If You are 16 or older but younger than 18, then You may establish Your own Account only if Your parent or guardian accepts this Agreement on Your behalf. If you are a parent or guardian entering this Agreement for the benefit of a child age 16 or older but under 18, then You agree You will be solely responsible for all access to and use of the Services and that Account by Your child.
   2. Your Account Information. By submitting a Registration form or creating a password on the Site, you represent to us that: (1) you meet any age restrictions for the Site, and (2) the information you have provided on your Registration ("Account Information") is true, accurate, current and complete. You will maintain and promptly update your Account Information using the functionality provided through the Site to keep it true, accurate, current and complete.
   3. Passwords for Coach Memberships and Athlete Memberships. If you have a Paid Account, you are responsible for maintaining the confidentiality of your password and you are not permitted to share or disclose your password to anyone else. You will be solely responsible for the activities of anyone accessing the Site using any password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it, using the functionality provided on the applicable Site, and notify us at support@runwithhal.com.
   4. Passwords for Coached Athlete Accounts and Sponsored Accounts. If your Account is attached to a coached or sponsored account, the Coach or Sponsor to whom your Account is linked will not have access to your Account's password.
   5. Permitted Uses. Use of either a Free or Athlete Membership is limited to your own personal, noncommercial use only. A Coach Membership is limited to use by you, you may use the Site as a tool to assist you in providing coaching or training services to individual athletes that you create or that have an Account that is linked to your Account. For Sponsored Accounts, please refer to your Sponsor Agreement and any Additional Terms that may be presented to you during registration for your Sponsored Account.
7. Payment; Termination by You.
   1. Athlete and Coach Memberships. You are required to pay the fees for your Athlete or Coach Membership for the term of the plan selected in your Registration prior to obtaining access to your Account. All fees will be payable in advance, unless otherwise specified in your Registration of on the Site. All plans automatically renew unless you terminate your Account within the time specified in your Registration or on the Site for your plan before your plan is scheduled to renew. You are free to terminate your Athlete or Coach Membership at any time. RunWithHal will not provide any refund upon termination, but you will continue to have access to your Account after you have terminated your Paid Athlete Membership or Coach Membership until the expiration of your plan's current term.
8. Term; Termination by RunWithHal.
   1. Term. We will provide the Services to you for your particular Account commencing upon the payment and completion of the Registration for your Account for the term that you select unless your Account is terminated before the end of the term as permitted in these Terms of Use.
   2. Termination by Us. We reserve the right to disable your password and terminate your access to your Account regardless of the type of Account you have if (1) you fail to comply with these Terms of Use, including without limitation, failing to comply with the password restrictions or providing false Account Information, or (2) for a Free Athlete Account, for any reason or no reason. If we do so, we may also choose to delete your Account Information or remove Content you have posted or uploaded to the Site or your Account. We will not provide any refund if your Account is terminated under this Section.
   3. Termination by You. If you notify us that you wish to terminate your Account, regardless of the type of Account you have, we will promptly take such action as is necessary to terminate your Account. Upon such termination, we may also choose to delete your Account Information or remove Content you have posted or uploaded to the Site or your Account. We will not provide any refund if your Account is terminated under this Section.
   4. Other Termination or Modification. In addition to the termination rights above, we have the right to terminate the Services at any time or to modify or change the Services to eliminate any or all of the Services.
   5. Suspension - General. Without limiting our right to terminate your Account, we may also immediately and indefinitely suspend your access to the Site, Services and Account, including, without limitation, all of your Content, with or without notice to you, upon any actual, threatened, or suspected breach of these Terms of Use or applicable law or upon any other conduct we deem to be inappropriate or detrimental to the Site, Services, us, or any other customer or user.
9. No Medical Advice. THE CONTENT WE PROVIDE THROUGH THE SITE, INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER USERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF: (A) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS; (B) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS; OR (C) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. OUR CONTENT DOES NOT CONSTITUTE MEDICAL ADVICE. SHOULD YOU HAVE ANY HEALTHCARE RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THIS SITE, AND YOU SHOULD NOT USE OUR CONTENT FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND US. Peaksware LLC IS NOT A HEALTHCARE PROVIDER OR BUSINESS ASSOCIATE OF A HEALTHCARE PROVIDER AND IS NOT SUBJECT TO THE PRIVACY RULE OF THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA).
10. Privacy Policy Consent.
    1. By agreeing to the Terms of Use, you also agree to comply with the terms of our online privacy policy posted on the Site (our "Privacy Policy"), which is incorporated into these Terms of Use. Before using the Site or Services or any Account, please carefully review our Privacy Policy. All personal data you provide to us as a result of your use of the Site, Services, or any Account will be handled in accordance with these Terms of Use and our Privacy Policy. We reserve the right to monitor your communications with us whether by mail, voice, fax, e-mail or any other form of transmission for the purposes of quality control, security and other business needs.
    2. Without limiting any rights under the Privacy Policy, we will have the right to collect, extract, compile, synthesize, and analyze non-personally identifiable data or information (data or information that does not identify an entity or natural person as the source thereof) resulting from your access to the Site and your use and operation of the Services. To the extent any such data or information is collected or generated by us, the data and information will be solely owned by us, and we may be use it for any lawful business purpose without a duty of accounting to you, provided that the data and information is used only in an aggregated form, without directly identifying you, any user or customer, or any other entity or natural person as the source thereof.
11. Content.
    1. User Content. The Site may allow you to post, upload, transmit, or otherwise make available and provide ("post") Content on the Site, including, without limitation, text, images, illustrations, graphics, workout and other data, audio, video or audio-video clips, or other materials. The Content you and other users post is referred to as "User Content" in these Terms of Use. The User Content that you post is referred to as "your Content" in these Terms of Use.
    2. Prohibited Content. You may not post Content on or through the Site that:
       • is patently offensive and/or promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
       • harasses or advocates harassment of another person;
       • exploits people in a sexual or violent manner;
       • contains nudity, violence, or offensive subject matter;
       • provides any telephone numbers, street addresses, last names or email addresses of anyone except yourself;
       • promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
       • violates any intellectual property or other proprietary right of any third party, including Content that promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
       • involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging or "spamming";
       • contains restricted or password only access pages or hidden pages or images (those not linked to or from another accessible page);
       • furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
       • solicits passwords or personal identifying information for commercial or unlawful purposes from other members;
       • involves commercial activities and/or sales without our prior written consent, such as contests, sweepstakes, barter, advertising, or pyramid schemes; or
       • includes a photograph of another person that you have posted without that person's consent or, in the case of children under the age of sixteen (16), parental consent, or otherwise constitutes an invasion of an individual's privacy or infringement of publicity rights; or contains a virus or other harmful component.
    3. Responsibility for User Content. You are responsible for all Content you post to your Account and the Site and for adjusting the Account settings that permit you to display your Content on the Site, where applicable. Posting Content via the Internet inherently poses the risk of unintended disclosure and access by third parties to your Content. We will make reasonable efforts to prevent your Content from disclosure beyond the settings you select, but we cannot guarantee these settings will prevent your Content from being viewed or accessed by unintended third parties and we will not be liable for such disclosures. We are not responsible for and do not control User Content, and, therefore, we do not guarantee the accuracy, integrity or quality of any User Content. You understand that by using pages of the Site on which users may post User Content, you may be exposed to User Content that you deem offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any User Content, including, but not limited to, any errors or omissions in any User Content, settings viewing errors, or any loss or damage of any kind incurred as a result of the use of any User Content posted on or through the Site.
    4. Rejection/Removal of Your Content. You acknowledge that we have no obligation to screen User Content, but that we have the right (but not the obligation) in our sole discretion to screen, edit, refuse, or remove any User Content (which includes your Content) or portion thereof, in our sole discretion, for any reason. Without limiting the foregoing, we have the right to remove from the Site any User Content that violates these Terms of Use or is otherwise objectionable in our sole discretion, or to restrict, suspend, or terminate your access to all or any part of the Site at any time, for any or no reason, with or without prior notice, and without liability. If you become aware of misuse of the Site by any person, please contact us via email at support@runwithhal.com.
    5. Ownership of Your Content. We do not claim ownership rights in your Content. Subject to the non-exclusive license contained in the following paragraph, and the rights of Coaches and Sponsors, if applicable, you own and will retain any and all intellectual property rights that you may have in your Content.
    6. License to Use Your Content. By posting your Content on or through the Site, you hereby grant us a non-exclusive, fully-paid, royalty-free, perpetual, irrevocable, worldwide license (including the right to sublicense) to use, copy, publicly perform, publicly display, distribute, and create derivative works based on your Content. You consent to our use and disclosure of your Content as set forth in these Terms of Use, including our Privacy Policy. You may contact us to request that your Content be removed from the Site. We cannot guarantee the complete deletion of your Content and copies thereof, especially on message boards, blogs or other community pages. Back-up or residual copies of any Content that we remove may remain on our servers after the Content has been removed from view, and we retain all rights granted in this paragraph to all such remaining copies.
    7. Special Notice to Holders of Coached Athlete Accounts and Sponsored Accounts. If you have a Coached Athlete Account or a Sponsored Account, or if you convert your Paid Athlete Account to a Coached Athlete Account or a Sponsored Account, then the Coach or Sponsor linked with your Account has the right to access, view, modify, add, and delete your Content. By registering for a Coached Athlete Account or a Sponsored Account, or by converting your Paid Athlete Account to a Coached Athlete Account or a Sponsored Account, the rights you grant to us include the right to allow the Coach or Sponsor with whom your Account is linked a license to copy, modify, view, add and delete your Content.
    8. Access to Your Training Content Following Termination. If you terminate your Paid Athlete Account, we will convert your Account to a Free Athlete Account. Please refer to Sections 8.c above regarding the status of your Account if you have a Coached Athlete Account or a Sponsored Account and your Coach's Coach Account or Sponsor's Sponsor Account is terminated.
    9. Your Warranties Regarding Your Content. By posting your Content via the Site, you represent and warrant that (1) you own all right, title and interest in your Content, or otherwise have the right to grant the license set forth in preceding paragraph, and (2) the posting of your Content on or through the Site does not violate the intellectual property right, privacy rights, publicity rights, or any other rights of any third party.
12. Ownership of Site and Content.
    1. User Content. The Site and Content we and others provide are protected under applicable intellectual property laws. In addition, the Content is a collective work under U.S. and international copyright laws and treaties, and while you retain ownership of your Content, we own the copyright in the selection, coordination, and arrangement of the Content on the Site.
    2. Content License. We hereby grant you a personal, limited, revocable, non-sublicensable license to download and print copies of any portion of the Content of the Site to which you have properly gained access for your personal use (or if you are a Coach, only for use by individual users who have a Coached Athlete Account to which your Coach Account is currently linked). The foregoing license is subject to these Terms of Use and does not include the right to use any data mining, robots or similar automated means or methods to access any Content on the Site. This license is revocable by Peaksware LLC at any time without notice and with or without cause.
    3. Content Restrictions. Unless you are expressly granted rights to do so by Peaksware, LLC under a separate agreement from these Terms of Use, You may not and you may not permit others to copy, distribute, perform or display publicly, prepare derivative works based on, broadcast, exploit or use any part of the Content on the Site (except your Content) except as expressly provided in these Terms of Use without our prior written permission. Any use of the Site, including the Content of the Site (except your Content), other than as specifically authorized in these Terms of Use (or any such separate agreement with Peaksware, LLC),is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. You will not remove, modify or obscure any copyright, trademark, or other proprietary notices from any Content (except your Content).
    4. Software. Unless otherwise expressly stated in a license or other agreement separate from this Agreement that You may have entered into (or may enter into) with us relating to any software, code, or APIs available on or accessible through the Site or Services (collectively, "Software") (each such license or other agreement, a "Software License Agreement"), we grant you a personal, limited, non-exclusive right and license to download, install, and execute the Software in accordance with any instructions we provide to you, solely for your own business purposes in connection with your access to and use of the Site and Services. Except as expressly set forth in the foregoing sentence (or any applicable Software License Agreement), you are granted no licenses or rights, whether by implication, estoppel, or otherwise, in or to any Software or any intellectual property rights therein or related thereto, and You may not modify, reproduce, perform, display, create derivative works from, republish, post, transmit, participate in the transfer or sale of, distribute, or in any way exploit any portion of the Software without our prior written permission. Except as set forth in this Agreement, any Software License Agreement will control in the event of a conflict between the terms of this Agreement and that Software License Agreement.
    5. Site Restrictions. You acknowledge that the Services, Site, Software, and all other databases, software, hardware and other technology used to provide the Services and operate the Site (collectively, our "Technology") and their structure, organization, and underlying data, information and source code constitute our valuable trade secrets. You will not, and will not permit any third party to: (1) access or use the Technology, in whole or in part, except as expressly provided in these Terms of Use; (2) use the Technology in any unlawful manner or in any other manner that could damage, disable, overburden or impair the Technology; (3) use automated scripts to collect information from or otherwise interact with the Technology; (4) alter, modify, reproduce, create derivative works of the Technology; (5) distribute, sell, resell, lend, loan, lease, license, sublicense or transfer any of tour rights to access or use the Technology, including, without limitation, providing outsourcing, service bureau, hosting, application service provider or on-line services to third parties, or otherwise make the Technology, or access thereto, available to any third party; (6) reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or method of operation of or any trade secrets embodied in the Technology; (7) attempt to circumvent or overcome any technological protection measures intended to restrict access to any portion of the Technology; (8) use the Technology for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes; or (9) interfere in any manner with the operation or hosting of the Technology, or attempt to gain unauthorized access to the Technology.
13. Copyright Infringement.
    1. Claims of Copyright Infringement. If you have reason to believe any part of the Content of the Site infringes the copyrights of others, please notify our Copyright Agent immediately using the contact information provided below. It is our policy to investigate any allegations of copyright infringement brought to our attention. We reserve the right in our sole discretion to immediately suspend and/or terminate access to any Site by any user who is alleged to have posted infringing materials or a link to infringing materials on the Site and to immediately remove or disable the allegedly infringing Content or link.
    2. Notice of Claim of Copyright Infringement. If you are the copyright owner (or are authorized to act on behalf of the copyright owner), please notify our Copyright Agent immediately if you believe that (1) any Content displayed on the Site infringes your copyright or (2) any link posted on the Site links to materials that infringe your copyright. As soon as we receive your notice of claimed infringement, in the form described below, we will promptly remove or disable access to the materials that are claimed to be infringing (or the subject of infringing activity). Your notice must be in writing and must include the following:
       • a description of the copyrighted work you believe has been infringed (or if you believe multiple copyrighted works have been infringed, a representative list);
       • a description of the material you believe is infringing or the subject of infringing activity, together with enough information to permit us to locate the material on the applicable Site; enough information to permit us to contact you, such as, your name, address, telephone number and, if available, e-mail address;
       • a statement that you have a good faith belief that the allegedly infringing use of the material was not authorized by the owner of the exclusive right that is allegedly infringed (the "copyright owner"), an agent for the copyright owner, or by law;
       • a statement that all of the information you have provided is accurate; and
       • a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.
    3. Your Notice. Your notice must be signed (physically or electronically) and must be addressed as follows:
       
       

       Chief Operating Officer
       Peaksware LLC
       7007 Winchester Circle, Suite 200
       Boulder, CO 80301
       
       Phone: (720) 406-1839
       Fax: (303) 926-1680
       E-mail: support@runwithhal.com
       

14. Trademarks.
    1. Ownership of Trademarks. The trademarks and service marks used or displayed on the Site ("Trademarks") are registered and unregistered trademarks of Peaksware LLC and its licensors or affiliates. Your access to the Site does not constitute a license to use any Trademarks and you may not use any Trademarks displayed on the Site without the prior express written permission of Peaksware LLC or the trademark owner.
    2. Trademark License for Coach Accounts. If you have a Coach Account, during the term of these Terms of Use, we grant you a limited, non-exclusive, non-sublicensable, personal license to use the Trademarks "Run With Hal,", "RunWithHal.com" "Powered by Run With Hal," and any logos or designs we provide containing the foregoing ("Licensed Marks") solely to promote your training and coaching services to actual and potential users of the Site. Your use of any Licensed Marks will be subject to any trademark usage instructions we may provide you from time to time. All of your use of the Licensed Marks inures to our benefit and you will acquire no rights in the Licensed Marks nor challenge or contest our rights in the Licensed Marks or any other Trademarks. This license will terminate immediately upon termination of your Coach Account for any reason. Upon termination, you will immediately cease using the Licensed Marks, destroy any materials containing the Licensed Marks and delete any references to the Licensed Marks on your website.
15. Your Feedback. We welcome your comments, feedback, suggestions, and other communications regarding the Site and the information and services we make available through the Site (collectively, "Feedback"). The Feedback you provide to us through the Site will be and remain our exclusive property. Your submission of Feedback will constitute an assignment to us of all worldwide rights, title and interests in your Feedback, including all copyrights and other intellectual property rights in your Feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display or perform publicly, distribute, improve and modify any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Feedback that you do not wish to assign to us.
16. Links to the Site and RSS Feeds. We grant you permission to create hyperlinks to the homepage of public pages within the Site, provided that the hyperlink accurately describes the content as it appears on the applicable page of the Site. You are further granted a right to implement the RSS feeds located on the Site at www.runwithhal.com for your personal, non-commercial use, solely as described on the Site. We reserve the right to revoke these licenses generally, or your right to use specific links or RSS feeds, at any time, with or without cause. If you wish to obtain a license to use, distribute, or otherwise feature our RSS feeds for commercial purposes, please contact us at support@runwithhal.com and request a license for commercial use. Under no circumstances may you "frame" the Site or any of its Content or copy portions of the Site to a server, except as part of an Internet service provider's incidental caching of pages. When a page of the Site is accessed from a link (including RSS feeds) featured on your web site, each page within the Site must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising, or promotional materials not originally displayed on the applicable page within the Site. If you wish to link to any Site other than as described herein, you must execute a separate agreement with Peaksware LLC. Please contact us at support@runwithhal.com.
17. Third Party Sites. The Site may contain links to websites operated by other entities. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We make no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon.
18. Support.
    1. We may provide you with support for your Account ("Support") via the following methods, which may include, without limitation: online self-help support center; forums; the Site; email; and voicemail. For current information regarding Support, please visit the following: https://www.runwithhal.com/#faqs.
    2. We will use commercially reasonable efforts to respond to Support requests within 48 hours after the request is placed. Support is available from 9:00 a.m. to 5:00 p.m. Mountain Standard Time on Monday through Friday, excluding USA holidays, provided that we do not guarantee any level of Support and may change our Support practices at any time.
19. Warranties; Disclaimer.
    1. Except in the case of Free Memberships, we will use commercially reasonable efforts to provide you the Services relating to your Account during the term of your Account in accordance with our current description of Services applicable to your Account. In the event of any breach of this warranty, please notify us at support@runwithhal.com. Except in the case of Free Memberships, we will re-perform the Services as necessary to correct the problem provided that you notify us in within thirty (30) days of the problem. The foregoing remedy will be your sole and exclusive remedy with respect to any failure of the Services meet the warranty set forth in these Terms of Use.
    2. EXCEPT AS EXPRESSLY PROVIDED HEREIN, Peaksware LLC HEREBY EXPRESSLY DISCLAIMS, AND YOU DISCLAIM ANY RELIANCE ON, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES, OUR CONTENT, AND ALL SOFTWARE, PRODUCTS OR SERVICES DESCRIBED ON OR AVAILABLE THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR ANY ACTION BY A COACH OR SPONSOR RELATING TO YOUR USE OF THE SITE. YOU WILL NOT ASSERT ANY CLAIMS THAT YOU MAY HAVE AGAINST A SPONSOR OR A COACH AGAINST Peaksware LLC.
    3. Peaksware LLC MAKES NO WARRANTY: THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Peaksware LLC OR THROUGH OR FROM THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE. WE DO NOT WARRANT THAT THE SITE, SERVERS, CONTENT ON THE SITE, E-MAIL SENT FROM US, OR PRODUCTS OR SERVICES AVAILABLE ON THE SITE, IF ANY, WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES).
20. Limitation of Liability.
    1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS WE, ON BEHALF OF OURSELVES AND OUR EMPLOYEES, AGENTS, COACHES, SUPPLIERS, SPONSORS AND CONTRACTORS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Peaksware LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES AND THE SITE, OR OTHERWISE RESULTING FROM: (1) THE USE OR THE INABILITY TO USE THE SERVICES OR THE SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES RESULTING FROM ANY GOODS, CONTENT, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS, CONTENT OR DATA; (4) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (5) ANY OTHER MATTER RELATING TO THE SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS.
    2. Peaksware LLC's TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THese terms of use, the site AND all SERVICES provided under these terms of use, WHETHER IN CONTRACT OR TORT OR OTHERWISE, WILL NOT EXCEED THE FEES PAID TO Peaksware LLC HEREUNDER IN THE 1 MONTH PRECEDING ANY SUCH initial occurrence of LIABILITY (OR, IF NO SUCH FEES HAVE BEEN PAID, $10). You agree THAT THE FEES REFLECT THE ALLOCATION OF RISK SET FORTH IN these terms of use AND acknowledge THAT Peaksware LLC WOULD NOT ENTER INTO these terms of use WITHOUT THESE LIMITATIONS ON ITS LIABILITY.
    3. These Terms of Use give you specific legal rights and you may also have other rights which vary from country to country. Some jurisdictions do not allow the exclusion of implied warranties, or certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use will apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.
    4. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Terms of Use must be filed within 1 year after such claim or cause of action arose or be forever barred.
21. Indemnity. You will indemnify and hold harmless Peaksware LLC, and its subsidiaries, affiliates, officers, agents or other partners, users, Coaches, Sponsors and employees, from and against any claim, liability, loss, expense or demand, including reasonable attorneys' fees, relating to or arising out of your Content, your use of any other Content, your use of or connection to the Site and Services (including any information, materials, products or services available through the Site or Services), your violation of these Terms of Use, or your violation of any applicable laws or any rights of another user or third party.
22. Compliance with Laws. You agree to use the Site in compliance with all applicable laws. If you access the Site from outside the United States, you will comply with all local laws regarding your use of the Site.
23. Jurisdictional Issues. These Terms of Use will be governed by and interpreted in accordance with the laws of the State of Colorado as such laws apply to contracts between Colorado residents performed entirely within Colorado. You hereby consent and submit to the exclusive jurisdiction and venue in the state and federal courts located in Denver, Colorado for any legal proceedings related to these Terms of Use.
24. Miscellaneous.
    1. Notice. We may send you any notices via e-mail or regular mail to the address we have on file for you. We may provide notice to you by displaying the notice on the Site as described in these Terms of Service. You will provide any notices to Peaksware LLC solely as directed in these Terms of Use or in writing at the address set forth below.
    2. Assignment. You may not assign, delegate or otherwise transfer your Account or your rights or obligations under these Terms of Use. Peaksware LLC will have the right, in its sole discretion, transfer or assign all or any part of its rights under these Terms of Use to any third party, and will have the right to delegate or use third party contractors to fulfill its duties and obligations under these Terms of Use.
    3. Severability. If any clause or provision of these Terms of Use will be held by a court of competent jurisdiction to be invalid in whole or in part, then the remaining clauses and provisions, or portions thereof, will nevertheless be and remain in full force and effect, and the parties will promptly substitute for the invalid provision a valid and binding provision resembling the invalid provision as closely as possible in intent and economic effect.
    4. Attorneys' fees. If any party hereto will bring any suit or action against another for relief, declaratory or otherwise, arising out of this agreement, the prevailing party will have and recover against the other party, in addition to all court costs and disbursements, such sum as the court may adjudge to be reasonable attorneys' fees.
    5. Survival. Sections 1, 2, 6, 7, 8, 9, 18(b) and (c), 19, 20, 22 and 23 will survive any termination or expiration of there Terms of Use. In addition, any perpetual or irrevocable rights or licenses granted to Peaksware LLC will survive termination or expiration of these Terms of Use.
    6. Waiver. Failure to insist upon strict compliance with any of the terms, covenants and conditions hereof will not be deemed a waiver of such terms, covenants and conditions, nor will any waiver or relinquishment of any right or power hereunder at any one or more times be deemed a waiver or relinquishment of such right or power at any other time or times. No waiver will be valid unless in writing and signed by an authorized officer of Peaksware LLC.
    7. Entire Agreement. The Terms of Use, including our Online Privacy Policy and any Additional Terms, constitute the entire agreement between you and Peaksware LLC and govern your use of the Site, superseding any prior agreements between you and Peaksware LLC with regard to your use of the Site. Except as expressly set forth in this Agreement, this Agreement may be amended or modified only by a writing signed by both parties. All waivers under these Terms of Use must be in writing. Any waiver or failure to enforce any provision of these Terms of Use on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
25. Questions About These Terms of Use. If you have any questions regarding these Terms of Use, please contact us by email at support@runwithhal.com, by mail at Peaksware LLC, 7007 Winchester Circle, Suite 200, Boulder, Colorado 80301, or by phone at 720-406-1839.

OUR PRIVACY POLICY

Effective starting: July 25, 2019

Key Changes

• More control over your information. We updated information on how to control your data and the use of your personal information through our services.
• Updated Child Policy. TrainingPeaks now requires it's users to be at least 16 years of age to create an account and use TrainingPeaks products and services.
• We consolidated Best Bike Split's Privacy Policy into TrainingPeaks' Privacy Policy.

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TrainingPeaks, LLC ("TrainingPeaks," "we," or "us") is committed to protecting your privacy and utilizing technology that gives you a powerful and safe online experience. This Privacy Policy applies to the TrainingPeaks, LLC. owned and operated websites and applications and governs data collection and usage. By using the website, you consent to the data practices described in this policy.

We will collect personal data that you submit or which we collect through your use of the website. We may disclose this personal data to TrainingPeaks' affiliates, customers, and third-party service providers as described in more detail below. We will keep you informed by electronic means about events, products and services that we believe may be of interest to you as a user of the TrainingPeaks websites. We also use cookies to allow us to provide our services and products. You may review the Privacy Policy in its entirety below.

If you have questions or concerns about our privacy policy or practices, please contact us in the first instance at privacy@trainingpeaks.com.

The websites www.trainingpeaks.com, www.bestbikesplit.com, www.runwithhal.com, Run With Hal and TrainingPeaks mobile applications, (hereinafter "the Site") is owned and operated by TrainingPeaks, LLC ("TrainingPeaks," "we," or "us"). The Site provides web and mobile applications, online training programs, and other training services offered by TrainingPeaks (the "Services").

Please read carefully through all sections of this Privacy Policy. Your access to and use of the Site is subject to this Privacy Policy and all applicable laws. By submitting your contact information to receive a quote or more information from us through the Site, or accessing and/or otherwise using the Site, you consent to TrainingPeaks' use of your Personal Data as set forth below in this Privacy Policy. If you do not agree to this Privacy Policy, then you may not use the Site and you should submit your contact information to the Site. This Privacy Policy may be changed by us from time to time without notice to you, and the governing version will be posted on the Site. Please review this Privacy Policy on a regular basis as your use of the Site will be governed by the then-current Privacy Policy

TrainingPeaks recognizes the importance of protecting the privacy of our customers and the users of the Site. However, some uses of such information are required for us to conduct legitimate business by providing information of interest our customers and the users of the Site.

Notice to California residents

Except as expressly identified below, we do not disclose a user's personal data to any third-party for such third-party's direct marketing purposes. Thus, under California Civil Code Sections 1798.80-1798.84, TrainingPeaks has no obligation to a California resident to provide further information regarding Owner's use of the California resident's personal data.

Notice to Utah residents

Except as expressly identified below, we do not disclose a user's personal data to any third-party for such third-party's direct marketing purposes.

What this Privacy Policy Covers

This Privacy Policy covers our treatment of Personal Data that we collect through your use of the Site and when you use Services provided on the Site. This policy does not apply to the practices of companies that we do not own and/or control or to people that we do not employ or manage.

Our Legal Basis for Collecting, Storing and Processing your Personal Data

If you have subscribed to use the Site in order to obtain the Services, we collect, store and process your Personal Data out of a contractual necessity in order to provide you the Services.

In certain cases, we may store and process your Personal Data in order to comply with TrainingPeaks' legal obligations for record keeping and other compliance with laws or regulatory compliance.

The Personal Data we hold about you is processed by us on the basis of our legitimate interests in providing the Services. Based upon the type and amount of data we collect, we have made a determination that our legitimate interest in using such Personal Data is not outweighed by any detriment to you.

Information Collection and Use

Through your use of the Services, we may collect the following "Personal Data" from you if you choose to provide it, including:

• Your name, email, address and/or telephone number ("Contact Information").
• Social Media account data when you link to third party social media accounts.
• Pages and products viewed, ads that you clicked on, emails from us that you opened, browser type, operating system, IP address and device information, your mobile operating system (OS), a mobile device identifier embedded by us, or other commonly used mobile device identifier if you access the Site on a mobile device ("Analytical Information").
• Your location data when the app is open, a workout is in progress, and access to location data on your device has been granted.

We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services or that you have decided to share with us to more personalize the Services, and to comply with applicable laws.

Peaksware is not a healthcare provider or a business associate of any healthcare provider and is not subject to the privacy rule of the health information portability and accountability act of 1996 (hipaa).

How Your Personal Data May Be Used

We may use Analytical Information to improve the performance or layout of our website; to develop new services and ideas; to target advertisements to you on the websites of others, and to better administer and troubleshoot our systems. Specific uses include:

• Name - Your name is used for identification within the application and personalization of emails or notifications.
• Email - Your email may be used for purposes of password reset assistance and transactional emails such as sales, payments, and recurring subscription processing. It may also be used for app based notifications such as daily workout reminders.
• Unique Identifiers - We generate a unique identifier for your account as part of account creation in order to distinguish your data from other users within TrainingPeaks
• Age & Birth Month/Year - TrainingPeaks stores birth month/year (and calculates age from this data) to assist with training zone creation, improving accuracy of analysis and tracking for your workouts and training. This information is not required.
• Physical Address – TrainingPeaks requires billing address when collecting payment using a credit card. It is also possible to optionally store mailing address for each account via application settings, to help coaches manage their athletes.
• Social Media Information - Social Media information is stored at your discretion for blog post author bios and coach profile contact methods. We may also collect Facebook ID if using Facebook to login to our site.
• Phone Number - TrainingPeaks requests phone number when creating a coach account so we can contact you for onboarding and education.
• Location Data - Your location data is used to track and analyze a workout that is in progress. We do not track your device location while you are not using RunWithHal. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

We may use Contact Information, User Data, Third Party Data and other Personal Data to provide you the Services on the Site; to evaluate and improve the Services; to fulfill your requests for information; and to contact you about TrainingPeaks products or services and those of our affiliates, based on the preferences you have indicated.

We provide you the opportunity to consent to receive commercial email from us related to the Services or information that we deem you may be interested in when you seek more information from us. We will give you the opportunity to "opt out" of receiving any unsolicited information from us or to limit the unsolicited information you receive from us to information regarding the Services or information you specifically request or information we determine you may find useful as a result of your use of the Site.

Information Sharing and Disclosure

Except as otherwise described in this Privacy Policy, we will not share your Personal Data with any other person or company. We will share your Personal Data to other companies or people when:

• We need to share your information to provide a product or service you have requested;
• We need to send the information to companies who work on behalf of TrainingPeaks to provide a product or service to you. Unless we tell you differently, we only provide these companies the minimum amount of information that is necessary for them to assist us and these companies do not have any right to use the Personal Data we provide to them beyond what is necessary to assist us;
• We find that your actions on our website violate the Terms and Conditions of Use, any of our usage guidelines for specific services or any agreement; and
• As required to respond to or initiate subpoenas, court orders, or legal process.

How long do we keep your information?

We will store your information for as long as you have an account with TrainingPeaks. We may keep records of transactions with you for a period of up to seven (7) years to comply with the IRS requirements.

Use of Cookies

TrainingPeaks uses "cookies," a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons and embedded scripts) to help provide you a better, more personalized user experience.

The Options/Settings section of most internet browsers will tell you how to manage the cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings. Please be advised that disabling cookies through either method may impact many of our websites' features.

Instructions for blocking or allowing cookies in common web browsers are provided at the links below:

• Internet Explorer
• Firefox
• Google Chrome
• Apple Safari
• Aboutcookies.org

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
• Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We also allow third parties to place cookies on your device through the Services to:

• Help us understand and improve how visitors use our websites, including which of our pages and products are viewed most frequently.
• More effectively market our products and services and advertise other products and services that may be of interest to you.
• Obtain your feedback on our products and the Services.
• Allow you to engage in our social media offerings (e.g., clicking the "Like" button on our website).

The use of third-party cookies is not covered by our Privacy Notice. We do not have access or control over these cookies. If you continue to use our websites, we will assume you agree to the use of these cookies.

Interest-Based Ads

Unaffiliated third parties may use cookies and other technologies on our website to collect information about your online activities over time and across different websites you visit in order to provide you with interest-based advertising. You can generally opt-out of receiving interest-based advertisements from members of the Network Advertising Initiative or the Digital Advertising Alliance by visiting their opt-out pages: ( http://www.networkadvertising.org/choices/) and ( http://www.aboutads.info/choices/). When you opt-out using these links, please note that you may still receive advertisements. They just will not be personalized based on your interests.

Do Not Track

Some internet browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the "Do Not Track" signal, the Site does not currently interpret, respond to or alter its practices when it receives "Do Not Track" signals.

Your Ability to Modify Our Use of Your Personal Data

Under the GDPR, you have the following rights related to TrainingPeaks use of your Personal Data.

• Right to withdraw consent. You have the right to notify TrainingPeaks that you no longer want them to process or use your Personal Data. You can do that by contacting TrainingPeaks at the email or mailing address below.
• Right to data portability. You have the right to obtain a copy of your Personal Data stored and processed by TrainingPeaks and direct TrainingPeaks to transfer your Personal Data to another controller via csv format.
• Right to erasure/Right to be forgotten. You have the right to request that any of your Personal Data being stored or processed by TrainingPeaks is deleted from our records. However, while we can delete your Personal Data from our current records, copies of your data may be stored in TrainingPeaks' inactive and archived records and will be deleted in accordance with TrainingPeaks' then-current document management policy. In some cases, your Personal Data may be continued to be stored in archived records of transactions or activities where Owner is required by law to retain such records.
• Right to restriction of processing. You may request that TrainingPeaks restrict the processing of your Personal Data. In such case, this may affect your ability to use or navigate the Site.

To exercise any of your rights above, please contact TrainingPeaks at privacy@trainingpeaks.com or 7007 Winchester Circle, Suite 200, Boulder, CO 80301. If you choose to exercise any of your rights listed above, it may affect your ability to use the Site, as the operation and functionalities provided on the Site may require the use of your Personal Data.

Ability to Review and Edit Your Information

You may review and approve the Contact Information about you that was stored in our database and obtained through your use of the Site. Upon your written request, we will remove that information from our database or change or correct personal data that you state is erroneous within applicable regulatory or other legal requirements. You should understand, however, that information about you in our database might come from a number of sources.

Security

We will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction of your Personal Data, taking into due account the risks involved in the processing and the nature of the personal data. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

Commitment to Children's Privacy

In compliance with the Children's Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, the Site does not collect information from children under 16 years of age, and we do not intentionally collect information from persons under sixteen (16) years of age. Use of the Site is limited to users that are sixteen (16) years of age and older. By using the Site, you represent that you are sixteen (16) years of age or older.

Changes to this Privacy Policy

We reserve the right to change, modify or otherwise update this policy at any time. These changes or updates will be effective immediately. We may provide you notice of such changes when they are material, such notice may be given by posting on the Site, by electronic or conventional mail or by any other means by which you obtain notice of the changes or updates.

Policies of Other Websites

The Site may contain links to third-party websites not owned or controlled by TrainingPeaks. TrainingPeaks is not responsible for the privacy policies of any third-party websites which user may access through a third‑party link. Further, these third-party websites may have privacy policies that differ from this Privacy Policy. TrainingPeaks disclaims all responsibility for the privacy practices of such other third-party websites. You should read the privacy policies of each third-party website you visit to determine what information each third-party website may be collecting about you and how they intend to use such information.

Questions

If you have any questions or comments about these Policies, Terms of Use or this Site, please contact us by email at privacy@trainingpeaks.com. You also may write to us at:

TrainingPeaks
Attn: Privacy
7007 Winchester Circle, Suite 200
Boulder, CO 80301

FREQUENTLY ASKED QUESTIONS

What is an adaptive training plan, and why do I want one?

An adaptive training plan will help you train by working with your personal paces, your availability to train, your life schedule, and will adapt as you progress through your plan.

What will the plan adapt to?

• Your running pace
• The days you can run (Monday to Sunday)
• Days you cannot run (specific dates you need to skip training)
• All of the events you plan to do before your goal event
• Your level of running experience

What other features does Run with Hal have?

• GPS to track your runs with your phone
• Plan overview to see your whole schedule
• Plan stats that include how closely your training has matched your plan
• Personal stats to keep track of your personal records (PR)

Can I try the app for free?

Yes, when you create a new account you can try all of the Run with Hal features without entering a credit card for 10 days.

Is the app available for both iOS and Android?

Yes!!

How much does the app cost?

After your free trial you can choose from a 1, 6, or 12 month subscription.

• 1 month is $6.99
• 6 months is $35.99
• 12 months is $59.99

Who is Hal?

Hal Higdon has been called "the internet's best-known running training plan guru" by Outside Magazine. It is estimated that he has prepared millions of runners for the marathon, half marathon, and other events.

Do you have another question?

If you have a question that was not answered here please email support at: support@runwithhal.com

Friend,

By now you are most likely feeling the effects of the coronavirus pandemic in your hometown. Maybe you're taking care of children who are stuck at home due to school closures; maybe you're dealing with the loss of a job; or maybe you're even fighting the sickness itself. I want you to know that we at Run With Hal are here to support you through this strange and challenging time.

Your training has no doubt been altered as social distancing rules become more urgent and races are cancelled or postponed. So I wanted to reach out to you with some thoughts and suggestions about training through this time. You may feel like it's hopeless to continue, but I'm here to tell you that continuing to run (at a reduced volume and pace) is a great way to clear your head, stay healthy, and preserve as much of a sense of normalcy as we can—even if there's no particular race in sight. Here are the things you should consider about running through a pandemic:

As runners, we are generally healthier than the general public. But there is one moment when we become vulnerable to illness, according to research by David Nieman, DrPH, director of the human performance laboratory at Appalachian State University. Based on a study of runners at the Los Angeles Marathon, Dr. Nieman showed that runners are vulnerable to colds and even the flu immediately before and immediately after a marathon.

This is because peak training (all those extra miles we run leading into the taper) lowers our immune function, breaking down our natural barriers against illness. As for the week after the marathon, that's another immune system wrecking ball. We get a cold—or worse, the flu—more during that window than the general public.

Apart from your own health, it's also important to respect your local social distancing regulations in order to protect those who might be vulnerable to the virus. The cancellations of key races might be difficult to accept, but they could save lives in the long run.

Let me be blunt: I know how hard you've trained for this singular moment in your life, but you will most likely need to modify your plans in the age of coronavirus. Fortunately this is also an incredible opportunity to focus on the more subtle aspects of your training, and come out the other side a healthier, more driven, and stronger runner. Here's what I suggest in the coming weeks to help you stay healthy and motivated.

1. Cut the miles. Have you reached that critical 20-miler in your training? Stop. Don't go there. Stop short at 16. Will this limit your performance? Possibly, but consider the penalty if you overtrain and get sick.
2. Too late? You already did the 20? You're into the 3-week taper? Cut even the shorter taper mileage in half. Run only every other day. Run slower. Take more walking breaks. It might be tempting to skip your taper with no race in sight, but your body is already fighting to recover from a long block of training, and you need to be extra gentle with it in this period.
3. Shift events. Is there a half marathon connected with your full marathon? Run 13.1 instead of 26.2. If there is no shorter-distance option, drop out early. No one will blame you for a DNF. Just remember to remove your bib and not go through the finishing chute.
4. Let go of any plans to set a PR (Personal Record) or BQ (Boston Qualifying Time). It will be an emotional choice and difficult to do, but at this point continued health should be your mantra.
5. Don't start. Yes, I know you paid a ridiculous entry fee, went through a lottery to get in the field and have airline and hotel reservations, but skipping the race might be your best option. Think about how you want to look back on these times—will you be happy you kept training or happy you took steps to protect your health and the health of those around you?

Nobody anticipated the extent to which the coronavirus would affect our lives as runners. If you're still able to run, just remember that this is not the time to be a hero. Picking one of the five options above may be the smartest move you make as a long distance runner.

Good luck and stay safe,
Hal

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Updating Run With Hal for Your Canceled or Postponed Race

Here are a few tips on how to continue to use Run With Hal with your changing race schedule. We also include instructions below on how to set up a new goal race if you're not familiar with the process.

1. If your race has been postponed you'll want to build a new plan for your new race date. If your new race is in the late autumn, you will likely be put into a Base Training plan to start.
2. Add a summer race as your new goal race. We suggest you find a race near the time your autumn race plan will begin (18 weeks before a marathon, 12 weeks before a half marathon, 10 weeks before a 15K/10 mile, and 8 weeks before 10K or shorter).
3. Continue with your current plan and use the race date as a test for yourself. Your family could even make you a medal after you finish your “Hometown Half”. You could run your own race on a treadmill, path, trail, or track (be careful with all those laps!).
4. You could sign up for a virtual event if you want the accountability but don't have a specific race or race date right now (this could align with the goal race you have on your calendar right now).

How to set up a new goal race:

1. Tap the plan personalization icon in the upper right corner of the app
2. Tap Goal Race
3. Tap the pink text at the bottom of this page that reads “Build A New Training Plan” and finally tap Confirm. In doing this, your current plan will be archived. You can access this plan and your runs by tapping the More tab and Past Training Plans.
4. Enter your new goal race information
5. Start training!

A few notes about your new plan:

1. If you are interested in a plan with fewer miles as Hal suggested above, you can shift to a Novice plan, a shorter race distance, or limit the number of days you are able to run each week in the Day Availability.
2. If your new race is far enough in the future you may start with one of Hal's Base Training plans. This could mean you see a large, downward shift in distance for your runs. This is normal, if you were in the heat of marathon training you cannot sustain that until your new autumn race date. This drop will allow you to recover mentally and physically before you ramp back up for your new goal race.
3. Your past training was not lost or deleted. Run With Hal displays your current training plan to keep you focused. To see your previous plans, Tap the More tab and Past Training Plans and tap on any of options to see the workouts from each plan.
4. The Hal Says and Stats data is based upon your current training plan, it does not include data from your archived plan.
5. Your plan cannot be shifted into the future. Due to the adaptive nature of your plan, all of your settings are unique to your current plan and your plan must build from your new start date. This includes the number of weeks until your race date, updates to any of your settings, changes to the days you are available to run, adding or removing Other Races (or if they are no longer within the plan’s duration), or changes to your Blackout Dates.

You can also find additional resources from TrainingPeaks at this website: https://www.trainingpeaks.com/covid-19

Please reach out to the team if you have any questions, we are here to help you get the most from Run With Hal and reach your goals, even if they have been changed.

Search our Help Center or Submit a Ticket to Our Team

The Run With Hal Team
Hal, Jake, Brandon, Rob, Chris, Laurent, Rich, Ryan, Jeremy and Michael